Support
Contact us about bugs, accounts, data synchronization, or other questions relating to the App.
Contact Us
Operator: Asomana (Representative: Kota Seki)
Email: asomana.support@gmail.com
Email: asomana.support@gmail.com
To help us investigate, please include as much of the following information as you reasonably can:
- A description of your question or issue
- Your device and OS version
- The App version
- The game, steps, and message associated with the issue
- If appropriate, a screenshot that contains no personal information
Never send us your password, authentication code, or credit card number.
Frequently Asked Questions
- Can I play without signing in?
- Yes. You can play as a guest. Guest data is stored on that device.
- Can I move scores and suspended games to another device?
- Sign in with Apple or Google and use cloud synchronization. You must sign in to the same corresponding App account.
- Saving or synchronization failed.
- Check your connection and sign-in status, then try synchronizing again later. If you used the App offline, synchronize after the connection is restored.
- How do I delete my account?
- See Delete Your Account and Data.
Related Pages
Some investigations and responses may take additional time.